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Disk Storage Space - The amount of storage space that is included with each VDS hosting plan. Measured in MegaBytes.

Bandwidth/Data Transfer - The amount of data transfer that is included with each VDS hosting plan. Examples of this includes, accessing a web page, sending email, receiving email and file downloads. Measured in MegaBytes.

Dedicated IP/Name-based - (Internet Protocol Number) - An IP Address is a unique number that defines a space on the Internet. Name-based accounts use a shared IP address of the web server.

Example: 66.84.4.5 is the unique IP for Jumpline.com

Multiple Domain Hosting/Virtual Hosts - Multiple Domain Hosting/Virtual Hosts are web serving accounts that reside under a VDS. Each VDS needs at least one virtual account to be able to serve web pages.

POP Accounts - (Post Office Protocol) - The Internet standard for sending and receiving email through a pop3 email server.

Personal FTP Accounts - This feature allows a customer to give a user a specific remote access account to upload and download files using file transfer protocol.

File Allocation – The total number of files that can be placed in an individual VDS.

VDS Technology

Your own Web Server – Unlike virtual hosting environments our VDS accounts have an independent web server. This allows each website to operate independently from all other websites on same physical machine. If another user were to overload or crash their VDS only their web server would be affected.

Independent File Structure - Virtual Dedicated Servers have their own server software and file structure that runs inside an isolated file directory and provides autonomy for each website.

Administrative Privileges (chroot) - Administrative Privileges allows you to administer services such as Apache, Sendmail and many other system settings. This is made possible because of our chrooted environment. System changes made by one user will not affect another user.

Your own Mail Server – Unlike virtual hosting, our VDS environment allows clients to utilize their own independent mail server. This allows our users to have more customization for mail options. In addition, having your own mail server helps distribute mail load across the network.

Ability to Install Applications - VDS website owners have full control of the environment with administrative privileges and may install additional applications.

Multi-Layered Security – The first layer of security is general user authentication into a VDS. The second layer of security is if the first layer of security was compromised, the intruder would be fire walled off from all the other VDS's on the physical server.

Your own Database Server - Unlike shared hosting environments our VDS infrastructure allows clients to utilize their own independent database server.

Ability to Host Multiple websites – virtual hosting accounts can be added within a VDS. This allows for multiple website hosting under a specific VDS.

Customer Support

Toll-Free Phone Support - We offer live phone customer service from 9:00 AM - 5:00 PM EST, Monday through Friday

24/7/365 Support Ticket System – Access our knowledgeable support staff 24/7/365 through an easy to use ticket system.

Extensive Online Support – Our extensive online support website located at http://www.masondixononline/internet/support has all documentation needed to get started and maintain your account.

24/7/365 Server Monitoring – Our team of experienced server administrators monitor our servers performance 24/7/365 and proactively look for any problems to keep the servers running smoothly.

Online User Support Forum – This forum allows Jumpline.com users
to communicate with one another and to help each other with questions regarding their Jumpline.com account.

Web Development

ChiliSoft (ASP) - Sun ONE Active Server Pages (formerly Sun Chili!Soft ASP) enables Web Applications written using Active Server Pages (ASP) to function within a VDS environment.

Click here for feature lists. http://wwws.sun.com/software/chilisoft/

FrontPage 2002 Extensions - FrontPage 2002 extensions are a set of programs on a Web server which allow users to author, administer, and browse Microsoft FrontPage extended websites, and to add enhanced functionality such as hit counters, search forms, and discussion Webs to their sites.

Mod Perl - This technology gives enhanced speed to the PERL scripts by combining PERL programming language and the power of the Apache HTTP server. Mod_PERL enables you write Apache modules entirely in PERL.

Mod PHP - Empower your website with PHP, a relatively easy-to-use scripting language which can be used to create Web-based applications and dynamic websites. PHP is browser-independent because it is processed on the server and output as HTML.

Perl - a popular scripting language of choice for Web developers. Perl's speed and flexibility make it well suited for form processing and on-the-fly Web page creation.

Python - a popular server-side scripting language, used in many situations where a great deal of dynamism, ease of use, power, and flexibility are required.

ColdFusion MX - ColdFusion MX consists of the ColdFusion MX Web application server and provides you with a quick way of developing and delivering scalable web applications using ColdFusion development language.


Click here for more info. http://livedocs.macromedia.com/coldfusion/6/index.html

TomCat - Tomcat server is a Java based Web Application container that was created to run Servlets and JavaServer Pages (JSP) in Web applications.

GNU Compiler Collections – Gives the ability to compile programs into a binary format.

Java Runtime Env. 1.40x - Sun® Java runtime environment (JRE) 1.40x. The JRE is the minimum standard Java platform for running Java programs. It contains the Java Virtual Machine (JVM), Java Core Classes and supporting files.

E-Commerce

Miva Merchant 4 - Miva Merchant is a browser-based Storefront Development and Management System. It integrates cataloging, product, fulfillment, maintenance, category management, shopping basket, order and credit card processing.

Miva Empresa 4 - Enables the server with XML based Miva Script, commerce processing and database. Miva Script applications running under Miva Empresa execute in a sandboxed data and runtime environment.

OpenSSL - OpenSSL module allows you to equip your website with secure Internet transaction capability. It gives you and your customer’s peace of mind when conducting commerce over the Web. Secure Sockets Layer is a protocol that enables encrypted, authenticated communications across the Internet via a secure certificate.

Example: https://ssl.yoursitedomain.com

NOTE: Customer must purchase SSL certificate from a certificate authority or newyorkcafe.us.

128-bit SSL Certificate - With GeoTrust QuickSSL web server certificates, you and your customers can conduct secure Internet transactions with the trust and confidence you deserve. By activating the browser's "LOCK" icon, QuickSSL assures online visitors that credit card account numbers and other confidential information cannot be viewed, intercepted or altered. QuickSSL offers true 128-bit SSL encryption and is compatible with 99% of all browsers.

Shared SSL Client - OpenSSL module allows you to equip your website with secure Internet transaction capability. It gives you and your customer’s peace of mind when conducting commerce over the Web. Secure Sockets Layer is a protocol that enables encrypted, authenticated communications across the Internet via a secure certificate.

Example: https://ssl23.vds2000.com/yoursitedomain/

NOTE: This is provided with the Shared SSL Client ValueApp.

Merchant Account/Online Credit Card Processing – Our partnerships with merchant account companies allows our customers to apply for a merchant account without incurring any application fees. Once approved you have access to accept all major credit cards.

Database

MySQL - a database system which can be used to manage customer records, organize survey data, and even create Web-based applications.

Perl MySQL Libs - Installs the PERL libraries needed to connect to the MySQL database, thus enabling one to generate dynamic web pages through database queries.

PhpMyAdmin - Manage your MySQL database with a simple Web-based interface. PhpMyAdmin is a user-friendly alternative to administering a MySQL database from the command line. The GUI interface allows you to create, delete, and edit databases, tables, columns, and records.

PostgreSQL - PostgreSQL is a sophisticated Object-Relational DBMS, supporting almost all SQL constructs, including sub-selects, transactions, and user-defined types and functions.

Streaming

Real Server - Stream real player® compatible media files across an intranet or the Internet.

Darwin - Enables an account to send streaming QuickTime® data using RTP and RTSP protocols.

Web Application

Apache Error Messages - Display a response of your choice as an alternative to conventional error messages such as “ Error 404 “. Enables you to display a custom text message or web page.

SiteSearch - Site Search allows you to integrate a keyword search program into your site so that users can search specified text and HTML documents. It then returns a list of filenames that matched the specified keywords.

Webalizer - Keep track of your website traffic. Webalizer analyzes Web server data to produce website usage reports. For example, the Webalizer can create a chart showing the countries from which your site is accessed. Charts can be viewed with a standard Web browser.

WebPassword - Create, delete and manage password protected Web directories. WebPassword is useful in controlling Web directories for privileged customers and employees.

Collaboration

Auto Responders - Auto Responders are email messages that automatically reply when someone sends a message to a certain email address.

Guestbook - Guestbook is a powerful, multi language PHP based program in English, German and other languages. Create a Web page where users can leave their contact information and comments. An administrator's module enables you to modify and configure the guest book.

Majordomo - Majordomo is software which automates management of Internet mailing lists. Commands are sent to Majordomo via email to handle all aspects of list maintenance including viewing, subscribing, and unsubscribing.

Majordomo Lists - The Majordomo List creates the actual mailing list for Majordomo. You can have multiple mailing list set up at a time.

Neomail (WebMail) - NeoMail is a Web-based email client that allows you to send and receive email directly through your browser. It includes advanced features such as sending/receiving messages with multiple attachments and an online image attachment display.

SecondSaver - The SecondSaver is full-featured Web calendar. SecondSaver can create, manage and send schedules via e-mail to all subscribed users.

Bulletin Board - Set up an electronic messaging system allowing users to exchange information, questions and announcements related to your site. Once you install the bulletin board, you can customize and administrate it through a standard web browser. Customization includes many features such as discussion topics, user registration, and censored words.

Incoming Mail Server

Assign POP Email Quotas – Set the amount of space in Mega Bytes that will be allocated to each individual email account.

Catch-All Email - The Catch-All alias forwards all unresolved email messages to specific email address.

Example: an email message that has been sent by error to jjoe@yoursitedomain.com instead of joe@yoursitedomain.com shall be sent to the Catch-All address.

Individual Email Control Panels - Every POP3 email address has its own control panel which allows you to change passwords, setup auto responders and email forwarding.

Local Aliases - An email alias redirects email messages to a specified address. A Local alias forwards email to an address on the local network.

Example: sales@newyorkcafe.us forwards to joe@newyorkcafe.us

Off Network Aliases (forwarding) - An email alias redirects email messages to a specified address. An Off Network alias forwards email to an address off the local network.

Example: sales@newyorkcafe.us forwards to chrisk237654@yahoo.com.

Distribution Aliases - A distribution list alias enables you to send an email to one address, and have it forwarded to a group of email addresses. This can be a combination of local and off network email adresses.

Command Line Aliases - A command line alias forwards mail to an application for processing. Email addresses can be forwarded to a program that adds their email address to your mailing list.

Example: You may want to add users to a mailing list so they can be sent updated information about your product.

Outgoing Mail Server (SMTP)

POP before SMTP - POP before SMTP is a method for authenticating users before they send mail through a mail server. If this feature is enabled, then the user must check for incoming email messages before sending email messages.

SMTP Authentication - When enabled, if user wants to send email messages to external email addresses then the user must log into their mail server by entering user name and password.

SMTP Relaying - Relaying is relevant when one sends email messages from a client to an external email address. Email messages can be relayed to/from predefined IP addresses and domains.

Set Outgoing Recipient Quota - Define the maximum number of email recipients for an email message. This setting assists in preventing spamming.

Set File Size Quota for Outgoing Mail - Define the maximum size in Mega Bytes of an email message.

FTP Server Options

Assign FTP Quotas – Define the amount of space in Mega Bytes an ftp user can utilize within their ftp account.

Anonymous FTP - Anonymous FTP access is a Web standard for publishing FTP files to the worldwide web. Anyone may log into this FTP account and download/upload files.

Assign Anonymous FTP Quotas - Define the amount of space in Mega Bytes an anonymous ftp user can utilize within their anonymous ftp account.

Web Server Management

Restart VDS – This feature allows a user to reboot their VDS environment. Everything within the VDS will be shut down and restarted.

SSH Access - Secure Shell (SSH) is a secure form of Telnet that provides a command-line interface for managing your web space. SSH is enabled on all hosting accounts.

Apache Watchdog - The Watchdog checks whether the site is up every 30 seconds (default). If the site is down it will restart the HTTP process for the account, enabling the site to be up and running again.

Quota Alerts - Users receive alerts on quota use.

Alerts are sent on the following:
• Ninety percent of the disk/file quota has been reached.
• System files that have been modified.
• 90% of bandwidth quota has been reached.

These act as a reminder to the user and assist on the management of their account.

IP Filtering - IP filtering enables you to control access to a specific account by permitting or denying access according to IP address and therefore provide the functionality of a personal firewall. You can restrict an IP address to all services of an account or to a specific service (HTTP, FTP, SMTP, and POP).

Backup and Restore Utility - Backup site files and directories to a local computer. Restore the site's files and directories back to your VDS account.

File Manager - Upload and manage your website files through a browser, without the hassle of purchasing or downloading an FTP client to your local computer. The File Manager also makes it possible to edit and password protect HTML files without using Telnet.

Core Dumps – the ability to retrieve data dumps straight from your applications.

Access Logs – logs that hold information on how your site has been accessed. A user has the ability to retrieve and view raw access logs straight from apache.

Error Logs – logs that hold information on people who tried to access non existent pages and internal script errors. A user has the ability to view and maintain error logs from apache.

Domain Management

Pointed or Parked Domains (root dir) – When a domain name forwards to the root of another domain name when called in a web browser.

Example: If you type newyorkcafe.us in your browser and it automatically pulls up newyorkcafe.us newyorkcafe.us is pointed to newyorkcafe.us.

Sub Directory (domain.com/subdirectory) – a domain name or sub-directory that points to a sub-directory.

Web Aliases - An alias that directs to specific HTML file. (non executable file)

Script Web Aliases (cgi executable) - An alias that points to a scripts folder in an account (For CGI executables).

Support for All tld's Worldwide - NewyorkCafe.us has the ability to host all International domain names.

Example: .au and .uk.

DNS Record Management

Address Record (type a) – a dns record that points a domain or sub-domain to a specified ip address.

Alias Domain (type cname) - a dns record that points a domain or sub-domain to a existing domain name.

Sub Domain (type ns) – a dns record that defines a subdomain.

Example: in support.newyorkcafe.us “support” is the Sub Domain (type ns).

Mail Exchanger (type mx) - Mail Exchange (MX) record is part of the zone file and is used to designate which mail server machine should process email for a specific domain.

Bandwidth Capacity

Qwest Capacity OC-192 - Our network operations center boasts 4 OC-48’s combining to form an unbelievable OC-192 capacity with 4 levels of redundancy. When Qwest’s network reaches its fullest capacity—trillions of bits per second—it could transmit the entire contents of the Library of Congress coast to coast in 20 seconds.

4 Redundant OC-48's - Our network operations center boasts 4 OC-48’s combining to form an unbelievable OC-192 capacity with 4 levels of redundancy.

Current Bandwidth Utilization – The percentage of total bandwidth we are currently utilizing within our network.

Hardware

Dell PowerEdge 1650 - The hosting servers we use in our network infrastructure. These servers are extremely reliable and are backed by Dell, one of the most trusted names in server hardware.

Redundant Cisco Networking – Throughout our network our Cisco Routers, Firewalls and switches are completely duplicated and set as failovers. This eliminates points of failure and allows us to achieve maximum uptime.

IBM Backup/Restore (Daily Backups) – Our backup system holds full data backups of your VDS for 30 days. We also perform backups of incremental changes to your VDS content daily. Data on our backup system can be restored within hours.

Server Software

Apache 1.3.27 – Apache is the web server that we run within our VDS environment.

The version number is 1.3.27

Linux Red Hat Enterprise Server 2.1 – Linux Red Hat is the operating system that powers our VDS’s.

The version number is 2.1.

99.5% Server Uptime - Well-maintained equipment and an experienced server administration team keep our servers up and your data accessible around the clock. Confirmed by our sophisticated server monitoring systems, our 99.5% server uptime is unrivaled in the industry

Pricing

1-Year Agreement (No Setup Fee)* - The 1-Year Agreement is discounted off our regular monthly plan and the setup fee is waved. This payment plan requires an upfront payment for 12 months.


J1-VDS - $119.40
J2-VDS - $179.40
J3-VDS - $263.40
J4-VDS - $359.40
J5-VDS - N/A

Monthly Agreement ($30 Setup Fee) – This payment plan is month to month
and requires a payment monthly on the due date.

J1-VDS - N/A
J2-VDS - $16.95 + $30 Setup Fee
J3-VDS - $24.95 + $30 Setup Fee
J4-VDS - $34.95 + $30 Setup Fee
J5-VDS - $49.95 + $30 Setup Fee

30-Day Money Back Guarantee - Newyorkcafe.us offers a 30-day money back guarantee when you purchase your first VDS hosting account. If during your first 30 days you decide to terminate your hosting account, newyorkcafe.us will refund all fees paid towards your base hosting product.

Note - Setup fees and optional add-ons are not eligible for the 30 day MBG.

CL Pricing – All newyorkcafe.us customers who currently have a VDS hosting plan qualify for Customer Loyalty (CL) pricing for all future VDS hosting plan purchases. No Setup fees on CL plans. These plans are not eligible for the 30-Day Money Back Guarantee.

	Monthly	Annual
J1-VDS CL	N/A	$115.00
J2-VDS CL	$15.00	$170.00
J3-VDS CL	$22.00	$250.00
J4-VDS CL	$30.00	$325.00
J5-VDS CL	$40.00	N/A

ColdFusion MX - Optional one-time $50.00 Activation Fee.
Only available on the J4-VDS and J5-VDS plan.

Miva Merchant 4 - Optional one-time $100.00 License Fee.

128-bit SSL Certificate - Optional yearly $100.00 Activation Fee.

Additional Bandwidth

1,000 MB – 1,000 additional Mega Bytes of bandwidth transfer. One-Time and Recurring Options Available.

1,000 MB - $5.00/mo. or one-time

4,000 MB - 4,000 additional Mega Bytes of bandwidth transfer. One-Time and Recurring Options Available.

4,000 MB - $15.00/mo. or one-time

10,000 MB – 10,000 additional Mega Bytes of bandwidth transfer. One-Time and Recurring Options Available.

10,000 MB - $25.00/mo. or one-time

Reseller VDS Program Definitions

Disk Storage Space - The amount of total storage space that is included with the reseller plan measured in Megabytes. The reseller can take the disk space and distribute it between each VDS as they see fit.

Bandwidth Transfer - The amount of total data transfer that is included with each reseller plan. This includes accessing a web page, sending email, receiving email and file downloads. The reseller can take the bandwidth and distribute it between each VDS as they see fit. Measured in MegaBytes.

Included VDS Accounts - The total amount of VDS accounts included in the JRP.

IP-Based Accounts - Type of VDS accounts that resolve to a static IP address. IP- Based Accounts have the ability to host multiple virtual hosting accounts and do not have any restrictions in usage.

Name-Based Accounts - Type of VDS accounts that resolve to named address. Name-Based Accounts function the same as IP-based accounts with the exception that they can only host 1 virtual account, some ValueApps are not available and anonymous FTP cannot be used.

Virtual Hosting Accounts - Virtual hosting accounts are web serving accounts that reside under a VDS. Each VDS needs at least one virtual host account to be able to serve web pages.

POP Email Accounts - (Post Office Protocol) - The Internet standard for sending and receiving email through a pop email server. Our resellers receive unlimited Pop Email Accounts which can be distributed between each VDS as they see fit.

FTP Accounts - This feature gives a specific user a remote access account to upload and download files using file transfer protocol. Our resellers receive unlimited ftp accounts which can be distributed between each VDS as they see fit.

1-Year Agreement - This agreement requires a 1-year commitment and is paid monthly. Upon completing of your 12 month commitment, you will recieve your 13th month of service free of charge. All setup fees occurred during the first year, will be refunded as a credit prior to the 14th month.

Monthly Agreement - This agreement is month to month with no long term commitments. Setup fees apply with this agreement level.

Additional Resources

1,000 MB Disk Storage - $5.00/mo

5,000 MB Bandwidth - $10.00/mo

Miva Merchant 4 - Optional $75.00 Activation Fee.

128-bit SSL Certificate - Optional yearly $75.00 Activation Fee.

Backup/Restore VDS - $35.00 Fee for recovery of a VDS from our backup system.

Features Included with JRP

Personal Account Manager - Each reseller will receive a personal account manager. This individual will help answer questions and direct you with priority to the specific place to resolve any problems that may arise.

Member of early software release program- As our software and service offerings improve our resellers have the ability to give critical feedback. We achieve this by allowing our resellers to see and test our software before it's released.

Virtual Name Servers - The ability to have your own unique nameservers.

Example: NS.YOURCOMPANY.COM AND NS2.YOURCOMPANY.COM

Real-time VDS Account Provisioning - Use your Reseller Manager to add your VDS accounts in real-time.

Customize End User VDS Managers - Enables the reseller to modify the end users control panel quickly and easily. You can add your company's logo and define messages that will appear in the overview tab of account's VDS Manager.

Generate Customer Reports - Generate a variety of reports for specific time frames or schedule reports that are generated in HTML code. Reports can be easily imported to spread sheet applications such as Microsoft® Excel®. Reports can be automatically generated and sent to a specific email address on a regular basis.

Reports include: Service Packages, Service Account, Customer Account, and ValueApps Reports.

Create your own Service Packages/Plans - Using Reseller Manager a reseller can create their own hosting plans. Create customized plan names then add your choice of ValueApps, disk space, email accounts, ftp accounts and bandwidth.

View Real-Time Resource Inventories - See overall and individual usage stats, such as disk space, bandwidth, and VDS account inventory in real-time.

Domain Name Registration Definitions

Edit your Whois Information - This feature gives you full control to edit your public whois contact information.

Create your own Name Servers - This feature gives you full control to create your own Name Servers.

Example: NS.YOURSITEDOMAIN.COM and NS2.YOURSITEDOMAIN.COM

Edit your Name Servers - This feature gives you full control to edit or change your Name Servers.

Whois Privacy - Whois privacy is enabled by default. Whois Privacy keeps your personal information out of the public whois. Therefore reducing annoying unwanted emails and phone calls from tele marketers.